Palmer Luckey has never used an Oculus Rift.
That’s what the founder of Oculus keeps telling himself as he unboxes the commercial version of the virtual reality system he invented. Opens the package. Takes out the few elements—the headset, the single cable that connects it to a computer, the small cylindrical infrared camera that tracks it in space. Runs through the setup. And finally puts on the headset and takes stock of his surroundings.
Luckey has been doing this same thing over and over and over again, on different computers in different rooms on Facebook’s campus. He’s spent days repeating the sequence, putting himself in the shoes of a customer who has just received a Rift.